Audi 24-Hour Roadside Assistance

Emergency assistanceProgram overview

With Audi Roadside Assistance¹ available 24 hours a day, you can count on getting a jump start, tire change, lock-out assistance, emergency fuel, towing, or vehicle extrication in short order. From anywhere in the U.S. or Puerto Rico, call (800) 411-9988.

For owners of an A8, S8 or R8, Audi provides the convenience of towing directly to an Authorized Aluminum Collision Repair Facility. For this service, call (866) 478-3456.


Audi Roadside Assistance* unites a team of dedicated customer service professionals with an around-the-clock nationwide towing network. The result is professional assistance when you need it most.

Coverage for all new Audi passenger vehicles sold in the United States and Puerto Rico lasts four years from the date of delivery or warranty start date, whichever came first. To obtain any of the services or benefits listed, just call (800) 411-9988 toll-free, 24 hours a day (for A8, S8, and R8 owners, call (866) 478-3456). To help serve you better, please have the following information ready before you call:

  • Year, model, color, and license plate number
  • The vehicle identification number (V.I.N.) on your registration documents
  • Type of service required or a brief description of the problem
  • Street address or nearest intersection of your vehicle
  • The telephone number you're calling from, or one where you can be reached

In the unlikely event that 24-Hour Roadside Assistance is unable to provide assistance, please follow the instructions outlined in "Arranging Your Own Assistance."

Limitations of liability
Audi 24-Hour Roadside Assistance strives to provide the finest in emergency services. However, since these operators are independent businesspeople, Audi 24-Hour Roadside Assistance cannot assume any liability for any loss or damage resulting from the rendering of such service. All claim inquiries must be submitted within 30 days.

We encourage you to personally perform an inspection and note any existing damage to the exterior and undercarriage (where visible) of your vehicle before, during, and after your vehicle is loaded onto the carrier's equipment.

Cancellation of coverage
Audi and/or Audi 24-Hour Roadside Assistance may cancel coverage on your Audi vehicle at any time by written notice. No refund is available in the event of cancellation.

All amounts referred to herein will be paid in U.S. dollars.

Changes in coverage
The services, policies, and procedures described are subject to change without notice.

*Roadside Assistance provided by a third party.

* Certain exclusions and limitations apply. Please review your Owner's Manual or dealer for details.
** Roadside Assistance provided by a third party.
Roadside Assistance Links:


For immediate assistance anywhere in the U.S. and Puerto Rico, call Audi
24-Hour Roadside Assistance** toll-free:

1-866-478-3456 (Audi R8 and A8 owners)

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